Returns & Refunds

To obtain a refund please return the product(s) to us in the same condition in which you received them. We will examine the returned product(s) and will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund for the defective product. Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the reasonable cost incurred by you in returning the item to us.

We will refund any payment received from you using the same method originally used by you to pay for your purchase.

Products must be returned to the following address:

 

Beam Holistic 

GCell 

Imperial Way

Newport

Wales

NP10 8AS

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Someone from the Beam Team will be intouch within 48hrs